Colonel CVS Sehgal (Retd.) · NRI Property Consultant

Terms & Conditions

NRI Careconnect · Operated by Colonel CVS Sehgal (Retd.) · Chandigarh, India

Effective: 1 June 2026
Legal Document

Terms & Conditions

These Terms and Conditions govern your use of NRI Careconnect's services. By engaging our services or submitting any form on nricareconnect.com, you confirm that you have read, understood, and agreed to these terms in full.

1. Identity of the Service Provider

NRI Careconnect is a professional document review, legal coordination, and property management service operated personally by Lt. Col. Charan Vir Singh Sehgal (Retd.), known commercially as Colonel CVS Sehgal, with operations based in Chandigarh, Punjab, India.

2. Nature of Services

NRI Careconnect provides the following categories of service:

Important Disclaimer — Not Legal Advice Document Review reports issued by NRI Careconnect constitute a document analysis and information service only. They do not constitute legal advice under Indian law or the law of any other jurisdiction. Clients are advised to seek independent legal counsel for any matter requiring formal legal representation.

3. Client Eligibility

Our services are available to any individual or family with a legal, property, taxation, or succession matter connected to India, regardless of country of residence. By using our services, you confirm that:

4. Payment Terms

Payment is required in full before service delivery commences, except for Entry Point 2 (Situation Resolution) services where a free assessment is provided first, followed by payment upon agreement of scope and price.

Payments are accepted in Indian Rupees (INR) and Canadian Dollars (CAD). Currency conversion is handled by our payment processor at the prevailing exchange rate at time of transaction.

5. Turnaround Commitments

ServiceTurnaroundGuarantee
Tax Notice Decoder12 hoursReport delivered or full refund
Will Health Check24 hoursReport delivered or full refund
POA Safety Check24 hoursReport delivered or full refund
Property Agreement Review24 hoursReport delivered or full refund
NRI Property Title Check48 hoursReport delivered or full refund
Succession Readiness Report48 hoursReport delivered or full refund

Turnaround times are calculated from receipt of complete documents and confirmed payment. Where documents are incomplete or unclear, the clock begins upon receipt of the complete set.

6. Document Confidentiality

All documents uploaded to nricareconnect.com are handled with strict confidentiality. Documents are reviewed solely for the purpose of producing the client's report and are permanently deleted from our systems within 7 days of report delivery. Documents are never shared with any third party without the client's explicit written consent.

7. Limitation of Liability

NRI Careconnect's liability in respect of any service is limited to the fee paid for that service. We are not liable for any consequential, indirect, or incidental loss arising from reliance on our reports or services. Our reports reflect the state of documents provided to us at the time of review and are based on Indian law as understood at the date of the report.

8. Governing Law and Jurisdiction

9. Amendments

NRI Careconnect reserves the right to update these Terms and Conditions at any time. Continued use of our services following any such amendment constitutes acceptance of the revised Terms.

10. Contact for Legal Matters

For any queries relating to these Terms, write to: support@nricareconnect.com or WhatsApp Colonel Sehgal's team at +91-97791-10555.

Privacy

Privacy Policy

NRI Careconnect takes the privacy of your personal information and documents with the utmost seriousness. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you use our services, we may collect the following categories of information:

2. How We Use Your Information

InformationPurpose
Name & ContactTo deliver your report, communicate regarding your matter, and send service-related notifications
Documents uploadedSolely for preparation of your review report — deleted after delivery
Situation descriptionTo prepare your free assessment and fixed-price proposal
Payment recordsTransaction records maintained for 7 years per Indian accounting requirements
Email addressService delivery and, with your consent, occasional updates on Indian property law

3. Document Handling — The Most Important Section

Our Commitment on Your Documents Every document you upload is reviewed by Colonel Sehgal's qualified associate team in Chandigarh solely for the purpose of producing your report. Your document is never shared with any external party. Your document is permanently deleted from our systems within 7 days of report delivery. You will receive confirmation of deletion upon request.

4. Information Sharing

We do not sell, rent, or trade your personal information. Your information is shared only in the following limited circumstances:

5. Data Security

All documents uploaded via nricareconnect.com are stored in a non-public, password-protected server directory. Access is restricted to Colonel Sehgal and the assigned associate. Our website uses SSL encryption throughout. Communications via WhatsApp are subject to WhatsApp's end-to-end encryption.

6. Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to any legal retention obligations), and opt out of any non-essential communications at any time.

To exercise any of these rights, write to support@nricareconnect.com.

7. Governing Law

This Privacy Policy is governed by the laws of the Republic of India, including the Information Technology Act 2000 and applicable rules thereunder. Any disputes relating to this policy are subject to the exclusive jurisdiction of the courts in Chandigarh, Punjab, India.

8. Contact for Privacy Matters

Colonel CVS Sehgal (Retd.) · support@nricareconnect.com · WhatsApp: +91-97791-10555

Refund Policy

Refund & Cancellation Policy

NRI Careconnect is committed to delivering every service within the stated turnaround time and to the highest professional standard. This policy sets out clearly what happens if you wish to cancel, and under what circumstances a refund is provided.

Our Commitment If we fail to deliver your report within the stated turnaround time for any reason attributable to us, you are entitled to a full refund — no questions asked. Our reputation rests on delivery.

Tier 1 — Document Review Products

The following products are covered under Tier 1 of this policy:

SituationRefund Entitlement
Cancellation within 48 hours of payment — report not yet deliveredFull refund
Report delivered within stated turnaroundNo refund — service completed
Report not delivered within stated turnaround (our failure)Full refund
Cancellation after 48 hours — report not yet deliveredNo refund — work in progress
Client provides incomplete or illegible documents causing delayNo refund — delay attributable to client

Tier 2 — Situation Resolution Services

The following services are covered under Tier 2 of this policy:

The 48-Hour Window — Tier 2 A full refund is available within 48 hours of payment, provided that no court filing, legal notice, or formal legal action has been initiated by Colonel Sehgal's associate team on your behalf. Once any such filing or action has been initiated, the service is underway and no refund is available.
SituationRefund Entitlement
Cancellation within 48 hours — no filing or legal action initiatedFull refund
Cancellation within 48 hours — filing or legal action already initiatedNo refund — detailed work-done statement provided
Cancellation after 48 hours — regardless of stageNo refund — detailed work-done statement provided
Service not initiated within 5 working days (our failure on EP2)Full refund

Work-Done Statement: In any case where a refund is not available due to work already being in progress, NRI Careconnect will provide a detailed written statement of all actions taken, costs incurred, and status of the matter, delivered within 48 hours of the cancellation request.

Tier 3 — Monthly Subscription Plans

SituationRefund Entitlement
Cancellation before current month's property visit has been conductedFull refund of current month's fee
Cancellation after current month's property visit has been conductedNo refund for current month — next month not charged
Monthly visit not conducted within calendar month (our failure)Current month's fee waived — as stated in plan terms

Subscriptions are month-to-month. There is no minimum commitment period. Cancellation takes effect at the end of the current billing month. No long-term contract is in place.

How to Request a Refund

To request a refund or cancellation under this policy:

  1. WhatsApp Colonel Sehgal's team at +91-97791-10555 stating your name, service purchased, date of payment, and reason for refund request
  2. Alternatively, email support@nricareconnect.com with the same details
  3. We will acknowledge your request within 4 hours during working hours
  4. Approved refunds are processed within 7 working days to your original payment method

Disputes

Any dispute arising from this Refund and Cancellation Policy is subject to the exclusive jurisdiction of the competent courts in Chandigarh, Punjab, India, in accordance with our Terms and Conditions.

Get In Touch

Contact Us

Colonel Sehgal's team responds to every enquiry within 4 hours during working hours. For urgent property or legal matters, WhatsApp is the fastest channel.

India Operations

NRI Careconnect — Chandigarh

Colonel CVS Sehgal (Retd.)
NRI Property Consultant

📱 WhatsApp: +91-97791-10555

📧 Email: support@nricareconnect.com

📍 Chandigarh, Punjab, India

All services are fulfilled from Chandigarh. India is where the work gets done.

Canada Presence

NRI Careconnect — Canada

Canadian address and phone number for client convenience.

Billing accepted in CAD. Services delivered from India. Indian jurisdiction applies to all contracts and disputes.

📧 Email: support@nricareconnect.com

The fastest way to reach Colonel Sehgal's team

WhatsApp us your situation in one message. We respond within 4 hours. No appointment needed. No waiting room.

WhatsApp Now →

Working Hours

DayWhatsApp ResponseEmail Response
Monday — FridayWithin 4 hoursWithin 4 hours
SaturdayWithin 6 hoursWithin 8 hours
SundayUrgent matters onlyNext working day

What to Tell Us

When you WhatsApp or email us, please include:

Colonel Sehgal's team will respond with a clear assessment and, where applicable, a fixed price and timeline.

Grievance Officer

In accordance with the Information Technology Act 2000 and applicable rules, the Grievance Officer for NRI Careconnect is:

About

About NRI Careconnect

Founded and personally overseen by Colonel CVS Sehgal (Retd.) — Army Veteran · Civil Engineer · MBA · 40 years in Indian real estate.

Why NRI Careconnect Was Built

Over 40 years in Indian real estate, Colonel Sehgal watched the same story repeat. Good families. Hard-working families. Families who had spent a lifetime building something in Punjab — a house, a plot, an inheritance worth protecting. And then, because they lived abroad, because nobody told them what they needed to know at the right time, because the distance made everything harder — they lost it.

Not to bad markets. Not to bad luck. To bad paperwork. To unrevoked General POAs. To wills never properly witnessed. To properties never mutated into the right name. To tax notices that sat unopened because nobody understood them.

NRI Careconnect was built to change that. One family at a time.

What We Do

NRI Careconnect provides fixed-price, expert-reviewed legal document and property problem resolution services for NRI families with assets in India. We operate on a simple principle: the NRI sitting in Brampton or Surrey or Houston at 11pm, worried about a property in Ludhiana, deserves a clear answer — not a 3-day appointment, not legal jargon, not a vague estimate. A clear answer. Within 24 hours. At a fixed price.

Our Associate Network

Every document review report is produced by Colonel Sehgal's qualified associate team in Chandigarh — Chartered Accountants and Advocates with deep experience in Indian property law, succession law, and NRI taxation. Every report is reviewed by Colonel Sehgal personally before delivery.

Our Credentials

CredentialDetail
Military ServiceIndian Army — retired as Lieutenant Colonel
EngineeringCivil Engineer — infrastructure projects in Punjab and Himachal Pradesh
BusinessMBA
Real Estate Experience40 years in Indian real estate — Punjab and Himachal Pradesh
Operations BaseChandigarh, Punjab, India
Canadian PresenceAddress and phone — for client convenience

Our Promise

Every report we deliver has Colonel Sehgal's name on it. Every recommendation is one he would give his own family. Every client who WhatsApps us gets a personal response — not a chatbot, not a template, not a form letter. A person who has spent 40 years in this field and knows exactly what is at stake.

Have a property matter you need help with?

WhatsApp Colonel Sehgal's team. Tell us your situation in one message. We will take it from there.

WhatsApp Colonel Sehgal →
Service Details

Service & Membership Details

Three ways to work with NRI Careconnect. Choose the one that fits your situation. All prices shown in CAD and INR. Fixed fees. No hidden charges. No surprises.

Important: Document Review reports are a document analysis and information service — not legal advice. All Situation Resolution services involve coordination with qualified CAs and Advocates in Chandigarh. Governing law: Republic of India. Jurisdiction: Chandigarh courts.

Entry Point 1 — Document Review

Upload your document. Pay a fixed fee. Receive a professionally reviewed and signed report within the stated turnaround. Our qualified CA or lawyer in Chandigarh reviews every document personally.

DocumentINRCADTurnaroundSigned By
Tax Notice Decoder (148/148A)₹2,400$2912 hoursChartered Accountant
Will Health Check₹6,500$7924 hoursAdvocate
POA Safety Check₹6,500$7924 hoursAdvocate
Property Agreement Review₹10,700$12924 hoursAdvocate
NRI Property Title Check₹12,300$14948 hoursAdvocate
Succession Readiness Report₹12,300$14948 hoursColonel CVS Sehgal + Advocate

Entry Point 2 — Situation Resolution

No document to upload — you have a situation that needs resolving. Tell us what is happening. We assess it free of charge, give you a fixed price, and handle everything from start to finish.

ServiceINRCADTimeline
Will Drafting and Registration₹33,000$39914 working days
Succession Certificate — full court process₹66,000$7996–9 months (court-dependent)
Illegal Occupant Eviction₹41,500$499 + success feeInitiated within 5 working days
Tenant Dispute and Eviction₹33,000$399 + success feeInitiated within 5 working days
Property Sale Management1.5% of sale value1.5% of sale valuePer transaction timeline
POA Drafting and Registration₹16,500$1997 working days
Tax Notice Full Resolution₹24,800$299–49921 working days
Cheque Bounce Legal Notice₹4,100$4924 hours
Lower TDS Certificate (Form 13)₹8,200$99Per timeline
NRI Tax Return Filing₹12,300$149+Per timeline
Foreign Asset Disclosure₹8,200$99Per timeline
Any Other IssueOn assessmentOn assessmentOn assessment

Free assessment provided before any payment is required for Entry Point 2 services. Payment is made only after Colonel Sehgal's team confirms scope, price, and timeline, and you have agreed to proceed.

Entry Point 3 — Monthly Protection Plans

No crisis. Just a property sitting in India that you want to know is safe every month. Month-to-month. Cancel anytime. No long-term commitment.

PlanINR/monthCAD/monthWhat Is Included
Property Watch₹4,100$49Monthly physical visit · Date-stamped photo report · Property tax monitoring · WhatsApp update within 24 hours · Missed visit = that month free
Property Watch + Legal Guard₹8,200$99All above + quarterly legal consultation + encroachment monitoring + immediate legal notice if encroachment detected
Full NRI Protection Plan₹12,300$149All above + annual tax filing coordination + succession document annual review + quarterly 30-minute video call with Colonel Sehgal

All plans are month-to-month. Cancel anytime by WhatsApp or email before the next billing date. No penalties. No questions asked.

Not sure which service applies to your situation?

WhatsApp Colonel Sehgal's team. Describe your situation in one message. We will tell you exactly which service applies and what it will cost.

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